Terms of Service

Terms of Service
Last updated: April 2026
These Terms of Service ("Terms") constitute a legally binding agreement between the Client (the "Client", "you" or "your" in the introductory acceptance sentence only) and the Company ("Company", "we", "us" or "our"), EUCOMPLY DENMARK APS, a Danish company with its registered office at Gunderupvej 16, 9260 Gistrup, Denmark, and email address hello@eucomply.dk.
By accessing or using our website eucomply.dk or any of the services provided by us (collectively, the "Services"), the Client acknowledges that the Client has read, understood, and agrees to be bound by these Terms. If the Client is entering into these Terms on behalf of a legal entity, the Client represents that the Client has the authority to bind that entity.

Definitions
For the purposes of these Terms and to facilitate easy adaptation for other EU countries, the following definitions apply and may be updated in this section only when the Company uses the Terms in another jurisdiction:

"Country" means Denmark.
"Competent Authority" means the competent authority in Denmark responsible for EPR matters or any other competent authority in the Country.
"Environmental Code" means the applicable environmental laws and regulations of the Country.
"Producer Responsibility Ordinances" means the producer responsibility rules under the laws of the Country.
"Consumer Services Act" means the applicable consumer protection laws of the Country.
"Interest Act" means the applicable laws of the Country governing default interest and late payment.
"Data Protection Act" means the applicable data protection laws of the Country.
"Electronic Communications Act" means the applicable electronic communications and cookie rules of the Country.
"Governing Courts" means the competent courts of Aalborg, Denmark.
"Governing Law" means the substantive laws of the Country.

All subsequent references in these Terms to the above terms shall be interpreted according to this Definitions section. When adapting the Terms for another EU country, the Company need only update the values in this Definitions section (and the company details in the introductory paragraph) and the document will otherwise remain fully applicable.

1. Scope of Services
1.1 The Company provides consulting services exclusively in the field of Extended Producer Responsibility (EPR) compliance for the Country market, including (but not limited to) assistance with Packaging, WEEE (electrical and electronic equipment), and Battery registration and reporting obligations under applicable Country and EU law.
1.2 The Services consist solely of consulting, guidance, and administrative support. We are not a regulatory authority, a certification body, a law firm, or a legal advisor. We do not provide legal opinions, regulatory approvals, or guarantees of any kind. All advice is provided on a best-efforts basis and is for informational purposes only. The Client must seek independent legal and regulatory advice from a qualified lawyer before relying on any deliverables or advice we provide. Our Services do not constitute legal advice.
1.3 We do not act as the Client's authorised representative before any authority unless explicitly agreed in a separate written agreement. The Client remains fully responsible for the Client's own compliance with all applicable laws, including but not limited to the Environmental Code, the Producer Responsibility Ordinances, and relevant EU regulations (such as the Waste Framework Directive and the Packaging and Packaging Waste Regulation).

2. B2B-Only – Exclusion of Consumer Rights
2.1 The Services and the website are directed exclusively at businesses (professional clients) and not at consumers within the meaning of the Consumer Services Act or the EU Consumer Rights Directive.
2.2 By using the Services the Client confirms that the Client is acting in the course of the Client's trade, business, craft, or profession and that the Client is not a consumer. All consumer rights, cooling-off periods, and statutory consumer protections are expressly excluded to the fullest extent permitted by law.

3. Client Responsibilities and Obligations
3.1 The Client shall provide us with complete, accurate, and up-to-date information, documentation, and data necessary for the performance of the Services. The Client warrants that all information supplied is true and not misleading.
3.2 The Client is solely responsible for: (i) verifying the accuracy and completeness of any deliverables we provide; (ii) ensuring the Client's own compliance with all applicable laws and regulations; (iii) obtaining any required approvals, permits, or registrations from the Competent Authority or any other competent authority; and (iv) implementing any recommendations we may make. The Client acknowledges and agrees that the Client must obtain independent legal and regulatory advice in relation to the Client's compliance obligations and before acting on any of our recommendations or deliverables.
3.3 The Client shall indemnify, defend, and hold us harmless from and against any and all claims, losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or in connection with (a) any inaccuracy or incompleteness in the information the Client provides, (b) the Client's failure to comply with applicable law, or (c) the Client's use of the Services.

4. No Guarantees or Regulatory Approval
4.1 We do not guarantee that any registration, filing, or action taken on the basis of our Services will be approved by any authority, nor that the Client will achieve or maintain compliance. Regulatory requirements are subject to change and interpretation by the competent authorities. The Client must seek independent legal and regulatory advice from a qualified lawyer before relying on any Services or deliverables provided by us.
4.2 No statement made by us, whether oral or written, shall be construed as a warranty or guarantee of regulatory outcome.

5. Fees and Payment
5.1 Fees for the Services are set out in the applicable quotation, order confirmation, or invoice. All prices are exclusive of VAT (moms) and any other applicable taxes, which the Client shall pay in addition.
5.2 Payment shall be made within 14 days of the invoice date unless otherwise agreed in writing. Late payment shall accrue interest in accordance with the Interest Act at the applicable statutory default interest rate.
5.3 We reserve the right to suspend or terminate the Services if any invoice remains unpaid after the due date.

6. Intellectual Property
6.1 All intellectual property rights in the deliverables, templates, methodologies, and materials created by us in the course of providing the Services shall remain vested in the Company or its licensors.
6.2 Subject to full payment of the applicable fees, we grant the Client a non-exclusive, non-transferable, revocable licence to use the deliverables solely for the Client's internal business purposes in the Country. The Client may not copy, modify, distribute, or commercially exploit the deliverables without our prior written consent.

7. Data Protection and GDPR
7.1 We process personal data in accordance with the EU General Data Protection Regulation (GDPR), the Data Protection Act, and our Privacy Policy.
7.2 The legal bases for processing the Client's personal data are: (i) performance of the contract with the Client (Art. 6(1)(b) GDPR); (ii) compliance with legal obligations; and (iii) our legitimate interests in providing and improving the Services and ensuring network and information security.
7.3 The Client acknowledges that the Client is the data controller for any personal data the Client provides to us and that the Client has obtained all necessary consents or has another lawful basis for sharing such data with us.
7.4 Our use of cookies and similar tracking technologies is described in our Cookie Policy. By using the website the Client consents to the placement of cookies in accordance with that policy and applicable law (including the Electronic Communications Act and the ePrivacy Directive). The Client may withdraw consent at any time via the Client's browser settings.

8. Limitation of Liability
8.1 To the maximum extent permitted by law, our total aggregate liability under or in connection with these Terms or the Services (whether in contract, tort, negligence, breach of statutory duty, or otherwise) shall not exceed the total fees actually paid by the Client to us in the twelve (12) months preceding the event giving rise to the claim. This limitation does not apply to liability for death or personal injury caused by our negligence, fraud, wilful misconduct, gross negligence or any other liability that cannot be excluded or limited under applicable law.
8.2 We shall not be liable for any indirect, consequential, incidental, special, punitive, or exemplary damages, including loss of profit, revenue, goodwill, business opportunity, or data, even if advised of the possibility of such damages.
8.3 Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded under Governing Law.

9. Termination
9.1 Either party may terminate these Terms or any Service agreement immediately by written notice if the other party commits a material breach and fails to remedy it within 14 days of notice.
9.2 We may terminate or suspend the Services with immediate effect if the Client fails to pay any invoice when due, becomes insolvent, or breaches any of the Client's obligations under clause 3.
9.3 Upon termination, all outstanding fees become immediately due and payable. Clauses intended to survive termination (including liability, IP, confidentiality, and data protection) shall continue in full force.

10. Force Majeure
Neither party shall be liable for any delay or failure to perform its obligations (other than payment obligations) if such delay or failure is caused by events beyond its reasonable control, including but not limited to acts of God, war, terrorism, strikes, governmental actions, pandemics, or changes in law.

11. Governing Law and Jurisdiction
11.1 These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with Governing Law, without regard to conflict of law principles.
11.2 The Parties submit to the exclusive jurisdiction of the Governing Courts for the resolution of any dispute.

12. Confidentiality
12.1 "Confidential Information" means any information disclosed by one party (the "Disclosing Party") to the other party (the "Receiving Party"), whether orally or in writing, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure. This includes, but is not limited to, business plans, product portfolios, sales volumes, supply-chain data, EPR compliance information, methodologies, templates, financial data, and any other non-public information relating to the Disclosing Party's business.
12.2 The Receiving Party agrees: (a) to hold the Disclosing Party's Confidential Information in strict confidence and to take all reasonable precautions to protect such Confidential Information (including, at minimum, the same level of security as the Receiving Party employs for its own confidential information of a similar nature, but in no event less than reasonable care); (b) not to disclose any such Confidential Information to any third party without the prior written consent of the Disclosing Party; and (c) to use the Confidential Information solely for the purpose of performing its obligations or exercising its rights under these Terms.
12.3 The obligations in this clause shall not apply to information that: (i) is or becomes publicly available through no fault of the Receiving Party; (ii) was already in the Receiving Party's possession without restriction at the time of disclosure; (iii) is independently developed by the Receiving Party without use of the Disclosing Party's Confidential Information; or (iv) is required to be disclosed by law, provided that the Receiving Party gives the Disclosing Party prompt notice of such requirement to enable the Disclosing Party to seek a protective order or other remedy (to the extent legally permitted).
12.4 The obligations under this clause shall survive termination or expiry of these Terms for a period of five (5) years.

13. Changes to these Terms
13.1 We may update or modify these Terms from time to time. Any revised Terms will be posted on our website with a new "Last updated" date at the top of the document.
13.2 The Client's continued use of the Services after the updated Terms have been posted (or after we have notified the Client of the changes by email to the address the Client has provided, if we choose to do so) constitutes the Client's acceptance of the revised Terms. If the Client does not agree to the updated Terms, the Client must immediately cease all use of the website and the Services.

14. Miscellaneous
14.1 These Terms, together with any separate written agreement or order confirmation, constitute the entire agreement between the parties and supersede all prior agreements, understandings, negotiations, and representations, whether oral or written. The Client acknowledges that the Client has not relied on any representations, warranties or statements other than those expressly set out in these Terms.
14.2 If any provision is held invalid or unenforceable, the remaining provisions shall remain in full force.
14.3 No waiver of any breach shall constitute a waiver of any subsequent breach.
14.4 The Client may not assign or transfer any of the Client's rights or obligations without our prior written consent. We may assign our rights and obligations to any affiliate within the eucompliancepartner.com network or to a successor in interest.
14.5 Any notice required under these Terms shall be sent in writing by email to the addresses provided.

By using our Services the Client confirms the Client's acceptance of these Terms. If the Client does not agree, the Client must immediately cease all use of the website and the Services.
EUCOMPLY DENMARK APS